To shop safely online, you need to be sure that
- the website is genuine
- The site is secure (look out for the padlock symbol or ‘https” in the browser. This means the site is encrypted. In particular never submit payment details on a non-secure website)
- the vendor can be contacted if something goes wrong with your order.
Checking for genuine websites
If you haven’t shopped from a retailer before do a bit of research before you hand over your payment details.
Check out things a reputable dealer would normally include such as
- a physical address
- terms and conditions, including return policies, shipping costs (cancellation policies when booking services)
- the language and design (typos are a warning sign)
- a URL that matches the company name
- realistic prices/bargains. (If something sounds too good to be true, it usually is
- you don’t find critical reviews